Shipping & Delivery
We are pleased to offer reliable shipping services across the Greater Toronto Area (GTA) and Waterloo region.
All in-stock items are processed promptly and are typically delivered within up to 14 daysfrom the date of purchase. For items that are not currently in stock, please allow approximately 4 weeks for production and delivery.
Custom-made pieces require additional time due to the level of craftsmanship involved. Please allow 2–3 months for the completion and delivery of all custom orders.
Please note that shipping and deliveries are not conducted on weekends or public holidays. All timelines are based on business days.
If you have any questions regarding your order status or delivery timeframe, feel free to contact us—we’re always happy to assist.
Warranty
At our store, we specialize in the repair and restoration of jewelry, ensuring that your treasured pieces receive the care and attention they deserve. While we do not offer exchanges, we proudly provide a one-year warranty on all jewelry purchased from us.
Our warranty service includes the repair of damaged or broken pieces, giving you peace of mind with every purchase. Your satisfaction is our top priority, and we are committed to supporting you in maintaining and preserving your beloved jewelry.